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Barclays confirms Brandon closure

Published: Thursday 19th July 2018 at 16:30

Barclays confirms Brandon closure

Following months of speculation over its future, Barclays have now confirmed that their Brandon branch will be closing in just over three months time.

In a letter being sent out to customers (which is already available on their Barclays Mobile Banking app) the banking giant states that the branch will close on Friday 2nd November 2018.

The letter continues: "The decision to close a branch is never an easy one; however, we are finding that fewer customers are using the branch to do their everyday banking. Taking into consideration the alternative ways to bank that are available in the area, we have made the decision to close the branch. 

"In line with the Access to Banking Standard, we are committed to supporting customers and the community as much as we can during and after the closure. Over the coming weeks we will be speaking with our customers and contacting members of the community, to understand the concerns they may have when the branch closes."

In the past 12 months 45% of Brandon branch's customers have been using neighbouring branches and only 161 customers exclusively use the Brandon branch for their banking.

Just 2,538 personal customers have used the branch regularly (3 or more times) over the last year along with an additional 367 business & corporate customers.

Between January and December 2017 compared with the same period in 2015, personal counter transactions were down 21% and cash withdrawals down 25%.

For business & corporate customers the drop in counter transactions was 25% with cash withdrawals falling by 42%.

Barclays say that staff in their Brandon branch and all nearby branches are available to support customers and help them find alternative ways to carry out their everyday banking after the closure.

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